Privacy policy

Privacy Policy

Last updated: February 14, 2025

This Privacy Policy describes how Pavra Recovery ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pavrarecovery.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the revised version on the Site, update the “Last updated” date, and take any steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect depends on how you interact with us.

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Improve and optimize the Services
• Send marketing communications
• Prevent fraud and protect our business
• Comply with legal obligations
• Enforce our Terms of Service


What Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

This may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment confirmation details
• Customer support communications

Certain features of the Services may require you to provide specific information. If you choose not to provide it, you may not be able to access certain features.


Information Collected Automatically (Usage Data)

We may automatically collect certain information about your interaction with our Services using cookies and similar technologies.

This may include:

• IP address
• Device information
• Browser type
• Pages visited
• Time spent on pages
• Referral URLs


Information from Third Parties

We may receive information from third-party vendors who assist us, including:

• Shopify, which powers our store
• Payment processors, who securely collect payment information to process transactions
• Advertising and analytics providers
• Email marketing platforms

Any third-party information is treated in accordance with this Privacy Policy.


How We Use Your Personal Information

Marketing and Advertising

We may use your information to:

• Send promotional emails and marketing communications
• Show you advertisements on our Site or third-party platforms
• Tailor marketing based on browsing behavior

You may unsubscribe from marketing emails at any time.


Service Improvement and Customer Support

We use your information to:

• Respond to inquiries
• Improve product experience
• Maintain customer relationships
• Detect and prevent fraud


Cookies

We use cookies to operate and improve our Site. For more information about Shopify cookies, visit:

https://www.shopify.com/legal/cookies

You may adjust your browser settings to reject cookies. Please note that doing so may affect functionality.

We recognize the Global Privacy Control (GPC) signal and will treat it as a valid opt-out request for targeted advertising where required by law.


How We Disclose Personal Information

We may disclose your personal information:

• To vendors and service providers (IT, payments, fulfillment, analytics)
• To marketing and advertising partners
• When required by law
• To protect our rights and prevent fraud
• In connection with business transfers or restructuring

We may “share” certain Usage Data and commercial information for advertising purposes as defined under applicable state privacy laws.


Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing information.


Children’s Data

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact us and we will delete it.


Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements


Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request deletion
• Request correction
• Receive a copy of your data
• Restrict or object to processing
• Withdraw consent
• Appeal a denied request

You may exercise these rights by contacting us.

We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.


Complaints

If you have concerns about how we process your information, contact us first. If you are unsatisfied with our response, you may have the right to contact your local data protection authority.


Contact Information

If you have any questions about this Privacy Policy or your data, contact us at:

support@pavrarecovery.com

Company Entity:
Harvard Business Services, Inc.
16192 Coastal Highway
Lewes, DE 19958
United States